FAQs

For Charters in Dubai, UAE: Yes, you may cancel your booking. Please note that the 50% advance payment is strictly non-refundable once the booking is confirmed, under all circumstances. This is because the yacht/boat is immediately reserved exclusively for you, and operational arrangements such as crew scheduling, marina permissions, and charter slot blocking are confirmed upon booking. Rescheduling is permitted only if the request is made at least 72 hours prior to the scheduled departure time, subject to yacht/boat availability and operator approval. Any applicable rate differences or additional costs must be borne by the client. Cancellations or reschedule requests made within 72 hours of the charter time are fully non-refundable and non-modifiable, as the yacht/boat and crew are committed exclusively to your booking and cannot be reassigned at short notice. For Charters in Lake Como, Italy: Please note that the 16% advance payment is strictly non-refundable once the booking is confirmed, under all circumstances. This is because the yacht/boat is immediately reserved exclusively for you, and operational arrangements such as crew scheduling and charter slot blocking are confirmed upon booking. Rescheduling is permitted only if the request is made at least 7 days prior to the scheduled departure date, subject to yacht/boat availability and operator approval. Any applicable rate differences or additional costs must be borne by the client. Cancellations or reschedule requests made within 7 days of the charter date are fully non-refundable and non-modifiable, as the yacht/boat and crew are committed exclusively to your booking and cannot be reassigned at short notice.

Your charter operator possess all rights of postponing or canceling the yacht charter trip for reasons beyond our control, like - weather conditions, equipment malfunction, government policies, or force majeure.

Pet-friendly yacht vacations are increasingly popular and available. Do inquire, since some restrictions may apply, and we would like to assure your pet can be accommodated.

Yes, you must carry your Passport and ID Card during the charter.

For Charters in Dubai, UAE: 100% advance payment is required at least 72 hours prior to the start of your charter. Payment can be made via bank transfer, secure payment link, or cash, subject to confirmation. For Charters in Lake Como, Italy: A 16% advance payment (excluding applicable taxes) is required to confirm the booking. The outstanding balance shall be paid in cash upon arrival at the departure location.

Some yachts will have a minimum number of hours for a charter which can be seen on the yacht booking page of each yacht.

The list of recreation equipment on board is believed to be accurate but it can change at short notice so it’s not guaranteed. If there are changes, the yacht’s owner will do all they can to replace the equipment with something similar.